Shipping and delivery

We want the entire purchase and delivery process at Claravena to be as simple and clear as possible. If you have any questions or need help, our customer service team is ready to assist you. Below you will find all important information about order processing and delivery.

Shipping costs

At Claravena, delivery within the US is completely free – regardless of order amount. We ship the goods directly to the address you provide, without additional fees.

Order processing and shipping

Found something you like? We'll make sure it gets to you as quickly as possible. Every order is processed carefully and efficiently.

Typical progress:

- After you place your order, we usually need 1-2 business days to prepare it - often even faster. There may be minor delays during weekends or public holidays.

- Once the package has been shipped, delivery time is usually 4-6 business days.

After your order has shipped, you will receive an email with a tracking number so you can easily track your delivery. You can also find instructions on our tracking page .

Do you need your package shipped the same day? Call us – we're happy to help!

Have you received the package?

We hope you like the items! If something doesn't fit or you want to return a product, you can find all the information on our returns page .

The product arrived damaged?

We're sorry! Sometimes damage can occur during shipping. In such cases, we will send you one free replacement. If the problem recurs, you will receive a full refund.

How to order at Claravena

Ordering from us is easy: Go to the desired product and click "Add to cart".

Select the correct variant (for example, size or color), then click "Proceed to checkout". Fill in your address and double-check that everything is correct. Click "Next - delivery".

You will now see an overview of your order – here you will also see that shipping is free. Click on "Next – payment".

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

Select your preferred payment method and click "Complete Order". You will be redirected to the payment solution. Follow the instructions to complete your purchase securely. If you have any questions, you are always welcome to contact our customer service.

Didn't receive the package?

If your package is lost or undeliverable for logistical reasons, we will send a new one – completely free of charge. If you still haven't received your package within 60 days, you will receive a full refund.

Questions? We're happy to help!

✉️ - info@claravena.com
💬 - Frequently Asked Questions
📱 - +44 7426 931141